Streamline your Tax Wise platform experience with SmartWiz's quick solutions.
FAQ: Common Tax Wise Platform Issues**1. Platform Loading Issues:
- Problem: If Tax Wise is not loading properly.
- Solution:
1. Clear Cache and Cookies:
- For Chrome: Press `Ctrl + Shift + Delete`, select "Cookies and other site data," and "Cached images and files." Click "Clear data."
- For Firefox: Press `Ctrl + Shift + Delete`, choose "Cookies" and "Cache," then click "Clear data."
- For Safari: Go to "Safari" in the menu, select "Clear History," choose "all history," and click "Clear History."
2. Persistent Loading Issues:
- Problem: If the loading issue persists.
- Solution:
1. Switch to an Alternative Browser:
- If using Chrome, try Firefox, Safari, or Edge.
- If using Firefox, try Chrome, Safari, or Edge.
- If using Safari, try Chrome, Firefox, or Edge.
- If using Edge, try Chrome, Firefox, or Safari.
3. Automatic Log Out Feature:
- Problem:Experiencing automatic logouts from Tax Wise.
- Solution:
1. Check Session Timeout Settings:
- Review the platform's session timeout settings and adjust if necessary.
2. Stay Active:
- Interact with the platform regularly to prevent automatic logouts.
For any additional assistance with Tax Wise platform issues, feel free to reach out to smartWiz support.